If your device is capable of video output, kindly please contact us for free replacement.ĭoes This Device Have to Install Software Before Used? Move to your device’s official website to check out whether it support video output function. Why am I connect the product with my monitor/projector but nothing displays? Yes, an HDMI Cable is NEEDED (Not included in the package). See more in the COMPATIBILITY.ĭo I Need a HDMI Cable to Work with This Adapter? USB C Thunderbolt 3 or USB 3.1 Gen 1 / Gen 2 will support DP alt mode, you can check the specifications of your devices. When you use the USB C port to output HDMI or DP signals, DP ALT Mode is the premise. What is DP alt mode? How can I know if my USB C port support DP alt mode?ĭisplayPort Alt Mode (DP Alt Mode) allows a USB-C equipped computer to connect directly to a display or monitor, it is pointing to the USB C port.
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